Privacy Policy

This policy outlines the policies and systems established by artistwade-global.com (hereafter referred to as “AWG”) to ensure the proper protection and management of personal information, including ensuring that all employees are aware of the importance of proper data protection.

Management of personal information

AWG takes all measures necessary to ensure that customers’ personal information is accurate and up to date and prevent unauthorized access, loss, damage, falsification or leakages. These measures include the implementation of a security system, an information management system and comprehensive employee training.

Purpose of use

Customers’ personal information is used by AWG to contact customers regarding products and services offered by AWG, to respond to inquiries and to send and receive documents via email.

Prohibition of disclosure to third parties

NSLS ensures that customers’ personal information in its possession is managed appropriately and, in principle, does not disclose this information to any third parties. However, this information may be disclosed under the following circumstances:

When permission is given by the customer
When disclosure to a subcontractor is required in order to provide services requested by the customer
When AWG is legally required to disclose information

Protection of personal information

AWG has comprehensive measures in place to ensure the accuracy and security of the personal information in its possession.

Requests for disclosure

AWG will respond to requests from customers to view, revise or delete their personal information after receiving proof of identity from the individual concerned.

Legal compliance and policy reviews

In addition to strict compliance with Japanese laws and other regulations relating to personal information in AWG’s possession, the contents of this policy are reviewed as appropriate to implement any improvements that are needed.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

to provide you with information and/or services that you request from us;

Information we automatically collect about you. We will use this information:

to administer our site including troubleshooting and statistical purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server located within Japan. We use a trusted third party website and hosting provider (Wix.com) to facilitate the running and management of this website. Wix meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Wix process, is kept secure and only processed in the manner we instruct them to. Wix cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to AWG. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Inquiries

Please feel free to contact us using the information below if you have any inquiries regarding the handling of personal information.

admin (at) artistwade-global.com