No Returns Policy
At artistwade-global.com, we strive to ensure that you are delighted with every piece of art you purchase. However, due to the unique nature of our products, we have established the following no-returns policy:
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Final Sale: All sales are considered final. Once an artwork has been purchased, it cannot be returned or exchanged.
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Inspection: We recommend that customers thoroughly review the artwork's details, including size, medium, and any available images or descriptions, before making a purchase.
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Damage or Defect: In the rare event that your artwork arrives damaged or defective:
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Notification: You must notify us within 3 days of receipt via email at admin@artistwade-global.com. Include photos of the damage or defect for assessment.
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Resolution: If verified, we will offer:
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A replacement of the artwork, subject to availability, or
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A store credit for the full amount of the purchase, which can be used for future purchases.
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Custom Orders: Artworks made to order or personalized in any way are non-returnable and non-refundable as they are created specifically for you.
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Change of Mind: Unfortunately, we do not accept returns or provide refunds for a change of mind, incorrect choice of item, or if the artwork does not meet your expectations regarding style, color, or preference after receipt.
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Exchanges: Exchanges are not permitted under this policy unless the artwork is damaged or defective as outlined above.
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Shipping Costs: If a replacement or store credit is issued due to damage or defect, artistwade-global.com will cover the cost of return shipping for the damaged item and the shipping for the replacement. For all other cases, shipping costs are the responsibility of the customer.
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Legal Rights: Your statutory rights are not affected by this policy. If you believe you have a legal right to return an item, please contact us to discuss your situation.
By purchasing from artistwade-global.com, you acknowledge that you have read, understood, and agreed to this no-returns policy. If you have any questions or need further clarification, please contact our customer service team at admin@artistwade-global.com.
Thank you for choosing to support artists through your purchase at artistwade-global.com.